Frequently Asked Questions
Everything you need to know about our premium Pokémon-inspired apparel.
How do I know which size to order for my apparel?
We provide a detailed size chart on every product page. Since our streetwear fits are designed for comfort, we recommend measuring your favorite t-shirt or hoodie and comparing it to our specifications for the perfect fit.
What is the quality of the materials used in your clothing?
All our garments are crafted from high-quality, ethically sourced fabrics, including 100% combed cotton and heavy-weight fleece. Our designs are applied using advanced screen printing or embroidery to ensure they withstand the test of time.
How long does shipping take for new collection drops?
Standard shipping typically takes 3-7 business days within the continental US. During high-demand collection launches, please allow an additional 2-3 days for processing as we work to get your gear to you.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition with tags attached. Please visit our returns portal to start your request.
Do you ship internationally?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my printed apparel to prevent fading?
To preserve the life of your graphics, we recommend washing your garments inside out in cold water and hanging them to dry. Avoid ironing directly on the printed designs.